Giving Effective Feedback

Giving effective feedback is one of the most important communication skills in the workplace, yet it’s also one of the most frequently avoided.

When feedback is delivered well, it helps people understand what’s working, where they can improve and how they can continue to grow. It improves performance and creates a culture where people feel supported rather than judged. When it’s delivered poorly – or not delivered at all – misunderstandings grow, frustrations build and performance issues often remain unresolved.

Whether you’re managing a team, leading a project or working alongside colleagues, your ability to give clear, constructive feedback has a direct impact on the quality of your relationships and results.

This highly practical masterclass will help you approach feedback conversations with greater confidence and clarity, giving you the tools to communicate in a way that people can genuinely hear and act upon.

  • Level:

    Suitable for anyone responsible for delivering regular feedback or conducting performance reviews.

  • Duration:

    9.30am to 1pm

  • Delivery:

    Virtual, in small groups of up to 12 people.

  • Dates:

    This open access masterclass runs in January, March, May, July, September and November. Additional dates are available on request.

  • Cost:

    £445 per person.

Course outline:

This actor-led masterclass moves beyond feedback models and theory, focusing instead on the real conversations that take place every day in the workplace.

Working alongside professional actors, participants will explore the challenges that often make feedback difficult, from fear of conflict and emotional reactions to unclear messages and defensive responses. Through live scenarios, participants will observe and reshape conversations in real time, seeing first-hand how small changes in language and delivery can dramatically affect the outcome.

Together we will explore how to:

• Deliver feedback with clarity, confidence and care

• Balance honesty with empathy

• Handle defensive or emotional reactions constructively

• Build trust through everyday feedback conversations

• Create greater accountability without damaging relationships

By rehearsing realistic workplace situations in a safe environment, participants develop practical communication skills they can apply immediately, helping feedback become a tool for growth rather than something to avoid.

Helpful resources from 1948’s blog:

The Gap in Feedback Culture – find out why learning to receive feedback is an important skill.

The Role of Intention in Difficult Conversations – why intention sets the direction of feedback conversations.

ENQUIRE

“Having dedicated one to one time to practice the more challenging conversations we face in business has allowed our management team to do so with confidence and skill. The practice lab is an invaluable service.”

“1948 has delivered a series of energetic and thought-provoking workshops for our clients. Participants were fully engaged and left the session enlightened and excited for more! Looking forward to collaborating further.”

“Jacquie’s PR expertise was invaluable. She expertly crafted our messaging and helped secure coverage that greatly enhanced our visability. What stands out most is her unwavering loyalty and integrity.”

“Working with 1948 was definitely one of the highlights of the year. Looking forward to the next project.”

“Simon has helped me find my authentic voice. Thanks to his deep knowledge of acting and communication, he has helped me get ready to launch my new book. He has been encouraging and supporting throughout.”

PreviousNext

“1948 has delivered a series of energetic and thought-provoking workshops for our clients. Participants were fully engaged and left the session enlightened and excited for more! Looking forward to collaborating further.”

“Having dedicated one to one time to practice the more challenging conversations we face in business has allowed our management team to do so with confidence and skill. The practice lab is an invaluable service.”

“Jacquie’s PR expertise was invaluable. She expertly crafted our messaging and helped secure coverage that greatly enhanced our visability. What stands out most is her unwavering loyalty and integrity.”

“Working with 1948 was definitely one of the highlights of the year. Looking forward to the next project.”

“Simon has helped me find my authentic voice. Thanks to his deep knowledge of acting and communication, he has helped me get ready to launch my new book. He has been encouraging and supporting throughout.”

PreviousNext

Businesses we’ve worked with