Navigating Challenging Conversations at Work

Difficult conversations are an inevitable part of business life.

When managed properly, they have the potential to drive significant cultural transformation, but they require careful preparation, deliberate practice and intentionality. This transformative masterclass will equip participants with the skills and knowledge to navigate all sorts of difficult conversations in the workplace – and beyond – with confidence and clarity.

  • Level:

    Suitable for anyone responsible for managing a team, delivering feedback or conducting performance reviews.

  • Duration:

    9am to 1pm

  • Delivery:

    Virtual, in small groups of up to 12 people.

  • Dates:

    This open access masterclass runs in January, March, May, July, September and November. Additional dates are available on request.

  • Cost:

    £545 per person.

Course outline:

Led by our team of personal impact experts and actors, this masterclass offers an immersive learning experience.

Participants explore the importance of mindset, language, physicality and emotions – key components for having successful conversations. They will be introduced to some of the most common difficult work conversations through live actor-led scenarios and are invited to redirect the performance, exploring various approaches and outcomes. This transformative learning method enables participants to practice and embed new behaviours.

Further learning:

Each participant will receive access to our practice lab with a private, one-hour practice and coaching session, providing the opportunity to safely try out different approaches and techniques. This session is conducted online and must be completed within 30 days of the masterclass.

ENQUIRE

“Having dedicated one to one time to practice the more challenging conversations we face in business has allowed our management team to do so with confidence and skill. The practice lab is an invaluable service.”

“1948 has delivered a series of energetic and thought-provoking workshops for our clients. Participants were fully engaged and left the session enlightened and excited for more! Looking forward to collaborating further.”

“Jacquie’s PR expertise was invaluable. She expertly crafted our messaging and helped secure coverage that greatly enhanced our visability. What stands out most is her unwavering loyalty and integrity.”

“Working with 1948 was definitely one of the highlights of the year. Looking forward to the next project.”

“Simon has helped me find my authentic voice. Thanks to his deep knowledge of acting and communication, he has helped me get ready to launch my new book. He has been encouraging and supporting throughout.”

“1948 has delivered a series of energetic and thought-provoking workshops for our clients. Participants were fully engaged and left the session enlightened and excited for more! Looking forward to collaborating further.”

“Having dedicated one to one time to practice the more challenging conversations we face in business has allowed our management team to do so with confidence and skill. The practice lab is an invaluable service.”

“Jacquie’s PR expertise was invaluable. She expertly crafted our messaging and helped secure coverage that greatly enhanced our visability. What stands out most is her unwavering loyalty and integrity.”

“Working with 1948 was definitely one of the highlights of the year. Looking forward to the next project.”

“Simon has helped me find my authentic voice. Thanks to his deep knowledge of acting and communication, he has helped me get ready to launch my new book. He has been encouraging and supporting throughout.”

Businesses we’ve worked with